Issue a visitor parking pass

1. Open Visitor Parking from the sidebar under Operations.
2. If you manage more than one building, open the building filter (Filter by building) and select the building, or leave All buildings.
3. Click New pass.Visitor Parking header with New pass — Header showing Visitor Parking title and New pass button
4. On 1 · Resident & visitor, search under Resident and select the person.

   Tip: For someone who is not in the directory, click Not in directory, choose Unit, and enter Pass for.

5. Open Visitor and select a saved visitor, or click New visitor.
6. For a new visitor, enter Visitor's full name and Visitor's license plate, then click Save visitor.

   Tip: Vehicle's make/model, Phone, and Email are optional. A space in the plate does not make a second vehicle: BTNA 308 and BTNA308 count as the same plate, so earlier passes still count toward the allowance.

7. Click Next.
8. On 2 · Dates & rules, select Parking rule, then set Date From, Time From, Date To, and Time To.

   Tip: Under the rule, the line reads Requires approval or Auto-approve when allowed. If nights are over a lot, unit, or plate total, follow Override a parking limit. A pass does not show Approved unless the pass type has Staff approve each pass turned on.

9. Wait until Checking pass availability finishes. If Disclaimer is shown, click Read the disclaimer. If Agreement shows a checkbox, check it.Dates and rules step with available nights — Dates and rules step after availability check, with nights marked Available
10. Click Create pass.

Result: A toast confirms the pass was created (for example {booking number} created). If the rule requires approval, the toast includes · pending approval and the pass shows Pending on Active until someone approves it. The building filter stays on the view you had open, including All buildings.

Related articles

• Approve a parking pass request
• Override a parking limit
• Configure visitor parking rules