Configure visitor parking rules

1. Open Settings from the sidebar menu.
2. Under Operations, click Parking Pass.

   Tip: The page title is Parking Pass Settings. If you see Parking pass services are off for this building, enable them in Administration → Properties → Services first.

3. On the Rules tab, click Add parking rule (or open an existing rule by name).Parking Pass Settings Rules tab — Rules list with Add parking rule button
4. On General, enter Name, assign at least one lot under Parking lots, and set Allow residents to book if residents may request passes.
5. On Schedule, choose Parking type (Sliding (time-based) or General (schedule-based)), then click Add pass type.
6. In the pass type dialog, on Schedule, set the schedule or duration.
7. Open Lot limits. Turn on Staff approve each pass if staff must approve each request.

   Tip: The line under the switch says Passes stay pending until staff approve them.

8. Open Unit & plate limits. Set How many each unit can get and How many each plate can get. Turn on Staff can override lot, unit, and plate totals when staff may issue nights over those totals.Unit and plate limits with Staff can override lot, unit, and plate totals — Pass type limits showing the staff override switch and the note that it does not raise max simultaneous passes

   Tip: The line under the switch says Does not raise max simultaneous passes. Staff still enter a reason when they issue the pass. See Override a parking limit. Nights outside the schedule stay blocked.

9. Click Add pass type (new) or Save (edit).
10. On the rule’s Limits tab, optionally set rule-level caps such as Max bookings per suite or Max bookings per license plate (click No limit · Set a limit, enter the value, then confirm with the check control).
11. On Messages & legal and Notifications, adjust agreements, disclaimers, and email events as needed.
12. Click Create parking rule (new draft) or Save changes (existing rule).
13. On the Rules list, enable the rule with the Enabled control when you are ready (confirm Turn on rule if prompted). Use the Parking lots tab to Add parking lot or edit lots as needed.

Result: A toast shows Parking pass settings saved. Staff can issue passes under the enabled rule from Visitor Parking. Pass types with Staff approve each pass show Pending on Active until approved.

Related articles

• Issue a visitor parking pass
• Approve a parking pass request
• Override a parking limit