Read the Amenity Utilization dashboard

See what amenities earned, how full nightly and hourly amenities were, and which suggestions the period produced. You need staff access, and the building must have Amenities turned on. The dashboard is on by default. Turn it off under Customize home if you do not want it listed.

ConciergeManagerAdminOpen in app
  1. Open Home from the sidebar.
  2. Click Amenity Utilization dashboard.

    Tip: If you do not see it, click Customize home. Under Dashboards, turn on Amenity Utilization dashboard. It is listed only when Amenities is on for your buildings.

  3. Click 30D, 90D, or 12M.

    Tip: The dashboard opens on 90D.Amenity utilization with period pills, summary tiles, and Opportunities — Heading Amenity utilization, the line Revenue excludes security deposits, pills 30D, 90D, and 12M, tiles Net revenue, Bookings, Top earner, and Busiest day, and an Opportunities list with Draft notice

  4. Read Net revenue, Bookings, Top earner, and Busiest day.

    Tip: The line under the title says Revenue excludes security deposits. Cancelled bookings are not counted. When the period has no bookings, Home says No bookings in this period. Click Open Amenities to leave the dashboard. If the numbers fail to load, Home says Amenity data couldn't be loaded. Try again later.

  5. Read Opportunities when that list is shown.

    Tip: The list is absent when the period has no matching suggestion. A row can say an amenity trails similar amenities, is quiet on weekdays, is concentrated on weekends, or is booked in long blocks, or that Price differs between similar amenities. Click Draft notice to open Email Merge. Home says Drafting notice…, then Draft ready — review before sending. Nothing is sent until you send that mailing. If drafting fails, Home says Couldn't draft the notice. Write it manually. Click Dismiss, the X beside Draft notice, to hide that suggestion for the period you are viewing.

  6. Read Revenue by amenity.

    Tip: Only amenities that took in money are listed. If every amenity was free, this section is not shown.

  7. Select an amenity card.

    Tip: Nightly cards show Occupancy. Hourly / time block cards show Days in use. Both show the week as a strip and Fri–Sun share. Item / sale cards show how many units sold and the revenue, not how full the amenity was. A closure says Closed and the dates, or Closed this period.

  8. Click Revenue, Nights, or Hours.

    Tip: Nightly amenities show Nights. Hourly amenities and item sales show Hours.Amenity window chart pills — Amenity name, booking count, Revenue pill selected, and Nights or Hours beside it

  9. Read Bookings by day of week.

Result: Home shows the money kept, how full nightly and hourly amenities were, units sold for item sales, and any suggestions for this period. Bookings that still need a decision stay on Upcoming amenities.

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