Change a visitor pass

Change the visitor, vehicle, or visit window on a pending pass. You need Visitor parking enabled for residents, and the pass must have the status Pending.

resident· Updated October 25, 2026Open in app

Open Visitor parking.
Select Upcoming or Past to find the pass.
Select the pending pass.
Select Edit.
Update Visitor's name, Vehicle's make/model, or Licence plate.
Select Next.
Update Lot, Parking rule, Arrives, or Leaves as needed.
Select Check availability.
Select the available pass type or types.
Select Next when it is shown.
Review Disclaimer if it is shown.
Select Next when it is shown.
Review Terms if it is shown.
Select the acknowledgement checkbox if it is shown.
Select Save changes.

Edit visitor pass sheet — Edit visitor pass sheet showing the Visitor step and Next button

Tip: Edit is shown only for a pass with the status Pending. If you change the plate, dates, lot, or parking rule, check availability again.

Result: A Visitor pass updated message appears, and the updated pass opens in the correct pass tab.

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