Approve or decline an amenity booking
Approve a pending amenity reservation or decline one that should not proceed. You need staff access to Amenities and a booking whose amenity uses Requires manager approval (so status starts as Pending).
- Open Home.
Tip: Upcoming amenities lists bookings that still need a decision or a payment. See See amenity bookings that need you.
- Select the booking, or open Amenities from the sidebar (Operations → Amenities) and click the booking on List or Calendar.
- At the bottom of the reservation sheet, click Approve to confirm the booking, or Decline to cancel it.Reservation sheet footer with Approve and Decline — Bottom of the amenity reservation sheet showing Approve and Decline
- If you clicked Decline, in Decline this booking? click Decline.
Result: The status badge on the sheet updates to Confirmed (approve) or Cancelled (decline).
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