See amenity bookings that need you

Find amenity bookings that are waiting for a decision, a payment, or a refund. You need staff access, and the building must have Amenities turned on.

conciergemanagerOpen in app
  1. Open Home.
  2. Find Upcoming amenities. The line under the title says Needs approval or payment.Home Upcoming amenities card — Home card titled Upcoming amenities with the line Needs approval or payment
  3. Read the mark on the row: Needs approval, Unpaid, Partially paid, Link sent, or Refund requested.
  4. Select the row to open that booking.
  5. Click View all to open Amenities.

Result: You are on the booking that needs a decision, or on the Amenities list.

Tip: When nothing is waiting, the card says No upcoming bookings need approval or payment. The card is not a switch under Customize home. It shows whenever Amenities is on for the building.

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