Track your packages

Check whether a package logged for your unit is ready for pickup. Your building must have the Packages service enabled.

Resident· Updated October 25, 2026Open in app

Sign in to the resident portal.
Open Packages.
Select a package under Ready for pickup.
Review its Status, Carrier, Tracking, Arrived, and Location details.

Tip: Select History to find past packages. Use Search carrier or tracking to narrow the history.

Packages page showing Ready for pickup and History — alt text: Resident Packages page with packages ready for pickupResult: You can see whether the package is ready and where the front desk stored it.

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