Message a marketplace seller

Start a private Marketplace conversation with a seller, send a message, and find the conversation again under Messages.

resident· Updated October 25, 2026Open in app

Note: Marketplace is available only on the web and is hidden in the mobile app.

  1. Sign in to the resident portal on the web.
  2. Open Marketplace.
  3. Select the listing you want to ask about.
  4. Select Message [seller name].
  5. Enter your message in Message.
  6. Select Send.

Tip: To send a prepared opening message, select Is this still available? or Can I pick up tonight? under Quick message.

Marketplace conversation — Marketplace message sheet showing a listing, message field, and Send buttonResult: The conversation opens under Messages, and your message appears in the thread.

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