Management

Compose and send an email merge

Send a personalized email to selected residents from Email Merge. You need staff access to Email Merge for the building. For an overview of the module, see Understand Email Merge.

Use or edit an email template

Reuse a saved message from the Templates tab in Email Merge. Holiday greetings sit in the same list. You need staff access to Email Merge and a building selected.

Schedule, reschedule, or unsend a merge

Queue an email merge for later, change that time, or stop a send that has not fully delivered yet. You need staff access to Email Merge for the building.

Upload a document

Add files to Documents for your building. You need staff access to Documents and a building selected before upload.

Find and preview a document

Locate a file in Documents and open an on-screen preview. You need staff access to Documents.

Share a document by role

Control who can see a file or folder using Sharing / Share with options. You need staff access to Documents and permission to edit the item.

Select email merge recipients with AI

Describe a group in plain language and add matching people to the To line. You need staff access to Email Merge for the building.

Print mailing notices as letters

Save one paper notice for a mailing, one letter per unit. You need staff access to Email Merge.

Email a generated report

Send a finished report as PDF or Excel (or explain how to open HTML in MCC). You need Reports and Email Merge turned on for the building.

Schedule a report to email

Run a saved template on a cadence and email the file to staff, roles, or extra addresses. You need Reports and Email Merge turned on for the building.

Run a service request created report

Build a period list of tickets created (any status), optionally grouped by type, for a board pack. You need access to Reports.

Run an incident report created report

Build a period list of incident reports filed, optionally grouped by type, for a board pack. You need access to Reports.

Add your signature to an email merge

Insert and edit the signature residents see in your emails. You need staff access to Email Merge. The signature is stored on your MCC profile and reused across mailings.

Add a resident from a form with Ask AI

Read a resident form and add that person to the directory after you approve the card. You need AI Assistant turned on for the building.

Send a holiday greeting

Send a ready Canadian holiday note from Email Merge. Statutory holidays, cultural holidays, and seasonal notes sit in the same list as your own templates. You need staff access to Email Merge and a building selected.

Resize a picture in an email merge

Change how wide a picture is in the message. You need staff access to Email Merge.

Use the default letterhead on an email merge

Send your mailing inside your building's letterhead without any extra steps. You write the message, and the letterhead wraps around it when you preview and when you send. You need staff access to Email Merge.