Approve a parking pass request
Approve or decline a visitor parking pass that is waiting for staff approval. You need access to Visitor Parking, and the parking rule’s pass type must have Staff approve each pass turned on.
- Open Visitor Parking from the sidebar under Operations.
- If needed, open the building filter (Filter by building) and select the building.
- Stay on Active.Active list with a Pending pass and Approve and Decline — Active passes list showing a Pending badge with Approve and Decline buttons
- Find the request marked Pending (use Search plate, unit, visitor… if the list is long).
Tip: There is no separate Pending tab. Waiting requests stay on Active with a Pending badge. A pass does not show Approved or Approve unless Staff approve each pass is on.
- Click Approve on the row.
Tip: To refuse the request instead, click Decline on the same row.
- Or open the pass, stay on overview, then click Approve (or Decline) in the Pass window section.
Result: A toast confirms the action (for example {pass id} approved). The pass leaves Pending. It shows Approved when the window has not started, or Active when it has.
Related articles
Related articles
- Issue a visitor parking pass — Create a visitor parking pass for a unit from the front desk. You need access to Visitor Parking for the building.
- Configure visitor parking rules — Set parking lots, rules, pass types, limits, and approval behavior for a building. You need permission to open building Settings for Parking Pass.
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