Resident Requests

Managing all your resident requests is a big job. Finally you don’t have to live with requests in your inbox, on your phone, in your email or on a sticky-tak. One dashboard for all of your residents request!
Track. Assign. Solve.

Create your own flow

Organize your resident requests by categorizing them in a way that makes sense to you. Then use personalized settings to create response templates or reuse previous responses when similar requests come in. Create a flow that works for you, reduce response time and minimize your workload.

Management Rule 101: Delegate

Assign any request to your maintenance staff in seconds. Inform the resident that the request is being handled, and once the problem is solved, close the request and send everyone a notification!

Learn and Educate

Are noise complaints or improper garbage disposal a common resident concern? Proper complaint categorization allows you to identify the trends and create customized email campaigns to educate your residents on long-term solutions to their common concerns.